ASN is here to make a difference in the lives of our clients and our employees. This story really highlights how much we care about the lives we touch. Read on to learn about Francesca Giarrante, who is member of our outstanding Customer Care team.
Francesca Giarrante was born in San Benedetto dei Marsi, a small village 125km from Rome with less than 4,000 inhabitants.
“As the eldest of three siblings in a strictly Catholic family, I had a lot of pressure to meet high expectations,” Francesca explains. “I knew I had to work hard to be able to afford my dreams, but that wasn’t enough to stop me!”
Her childhood dream was to become a judge, and at the age of 19, she moved to Rome to study law at the famous La Sapienza Università di Roma. She was willing to work hard to achieve this goal, and she took on part time work to afford the financial cost of the course, which was beyond her family’s means.
Unfortunately, her parents had divorced a year after she began her course which left her with even less financial support. This threw her dream into jeopardy, and she was forced to stop studying in order to take on full-time work, initially planning to work for 12 months to afford her tuition.
Her 12-month plan soon turned into a four-year working career, taking employment across many jobs to make the money she required. It was at the point that Francesca realised thad her dream was now to see the world and to learn different languages.
“I knew I wanted to see as much of the world as I could, and turn that experience into something I could channel into a career,” Francesca says.
She changed her course to study French and English, and despite working full time, was able to finish her Bachelor’s degree three years later with a excellent grade.
As one of the best students on her course, Francesca was given a life-changing scholarship to study a semester in Paris. During these six months, Francesca fell in love with the city, and vowed to return when her Bachelor’s course was completed, she returned in summer 2012.
“I loved its international atmosphere, its charm and the beautiful architecture,” Francesca says. “It was a dream come true to return, but I knew money was still going to be an issue for me.”
Francesca was still working in bars to fund her newfound French life. Determined to see the world, she trained for five months as airline cabin crew and was successfully accepted in 2016 for a role with Etihad Airways.
Her work as Premier Class Cabin Crew, first for Etihad and then for British Airways – enabled her to see more than 49 different countries. She moved from Paris to Abu Dhabi and then to London, practicing her language skills all the while.
“I absolutely loved seeing the beautiful places this world has to offer,” Francesca explains. “But I realized I wanted to help others, and maybe enable them to see the world as well.”
In 2019, she changed career again, working now with Now Health International in customer servie, to help French and Italian-speaking clients with their health insurance needs, who were coincidentally some of ASN clients.
By the end of 2020, she had joined ASN as a Key Account Manager on temporary contract. It did not take long though for her to secure a permanent role within the team as she demonstrated her extraordinary intuition for client needs with her insurance experience.
Francesca is now responsible for all our Italian-speaking and part of our French-speaking client relationships. We value her for the amazing attention to detail and her love for travel that infuses all her client interactions with a great sense of adventure.
“I can’t thank ASN enough for hiring me permanently,” says Francesca. “I love the team, the working environment, and the chance to make a difference to our clients’ lives. My love for travel has helped others to make their relocation dreams easier, and that makes me feel great about my job.”
ASN helps you to travel the world without worrying about your international health insurance. Our team members develop meaningful relationships with you to ensure you feel safe and secure in the knowledge that you are covered in difficult situations.
If you’d like to talk to Francesca or another member of our team, simply get in touch with us via our Contact Page. Alternatively, learn more about how we can help you arrange premium international medical insurance here.
I absolutely loved seeing the beautiful places this world has to offer, but I realized I wanted to help others, and maybe enable them to see the world as well.
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